Ivy Joana and Yenni Martok 2023. THE INFLUENCE OF SERVICE QUALITY, CAFÉ ATMOSPHERE, AND E-WOM TOWARD CUSTOMER LOYALTY AT PILASTRO SIGNATURE MEDAN. Jurnal Mahkota Bisnis (Makbis). 2, 2 (Dec. 2023), 181–193. DOI:https://doi.org/10.59929/mm.v2i2.29.